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Privacy Policy

How we collect, use, and protect your information

Last updated: January 14, 2025

At MedETechni Inc. ("MedETechni", "we", "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, and protect your information when you use our website (medetechni.com) and our services.

1. Information We Collect

We collect information you provide directly, including: • **Contact information**: name, email, phone, institution, position, and country when you complete contact forms or request a demonstration. • **Usage information**: data about how you interact with our website, including pages visited, browsing time, link clicks, and actions taken. • **Technical information**: IP address, browser type, operating system, device identifiers, and cookie data. • **Communications**: content of messages you send us through forms or email. We do not collect patient clinical data through this website. Our medical software solutions have separate privacy policies applicable to health data.

2. How We Use Your Information

We use collected information to: • **Respond to inquiries**: process contact requests, demos, and provide information about our products. • **Improve our services**: analyze usage patterns to optimize user experience and develop new features. • **Communications**: send you relevant information about our products, updates, and news (with your prior consent). • **Legal compliance**: comply with legal obligations and respond to authority requests when required. • **Security**: protect our systems and users against fraudulent or malicious activities.

3. How We Protect Your Information

We implement technical and organizational security measures to protect your information: • **Encryption**: we use HTTPS/TLS for all communications. • **Restricted access**: only authorized personnel have access to personal data. • **Secure storage**: we use cloud services with security certifications (SOC 2, ISO 27001). • **Monitoring**: we monitor our systems to detect and respond to threats. • **Limited retention**: we retain personal data only for the time necessary for the described purposes. However, no method of Internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Information Sharing

We do not sell or rent your personal information. We may share information with: • **Service providers**: companies that help us operate the website (hosting, analytics, email) under confidentiality agreements. • **Legal requirements**: when necessary to comply with the law, respond to legal processes, or protect our rights. • **Business transfers**: in case of merger, acquisition, or asset sale, with prior notification. **International transfers**: your information may be processed on servers located outside your country of residence (United States). We implement appropriate safeguards to protect transferred information.

5. Your Rights

Depending on your location, you may have the following rights: • **Access**: request a copy of the information we have about you. • **Rectification**: correct inaccurate or incomplete information. • **Deletion**: request deletion of your personal information. • **Portability**: receive your data in a structured, transferable format. • **Objection**: object to processing of your information for certain purposes. • **Withdrawal of consent**: withdraw your consent for marketing communications. To exercise these rights, contact us at privacy@medetechni.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies for: • **Essential cookies**: necessary for site functionality. • **Analytics cookies**: Google Analytics (GA4) to understand how you use the site. You can opt out at analytics.google.com/optout. • **Preference cookies**: remember your language and display preferences. You can configure your browser to reject cookies, although this may affect site functionality.

7. Contact

If you have questions about this policy or wish to exercise your privacy rights:

privacy@medetechni.com
MedETechni Inc. Brisas de Carraizo, Carr. 175, Km 11 San Juan, PR 00926-9202 United States

8. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes by posting the new policy on this page with the update date. We recommend reviewing this page regularly.